Merchloop vs. Sendoso The Smarter Way to Send Gifts, Swag, and Delight Without the Hassle
When it comes to corporate gifting and branded swag, two platforms tend to dominate the conversation: Merchloop and Sendoso. At first glance, they may look like close competitors, but once you dig into the details, the differences start to shine through. And if you're trying to decide between Merchloop vs. Sendoso, you're in the right place.
This guide breaks down the real differences, the hidden advantages, and the value each platform delivers. Consider this your behind-the-scenes pass to understand which solution gives you more flexibility, more savings, and a much smoother experience.
Spoiler alert: Merchloop comes out the winner in a surprising number of categories.
The Big Picture: What Sets These Two Apart?
Here’s the simplest way to understand it:
Sendoso is built as a gifting platform that relies heavily on third-party vendors to supply and fulfill gifts, swag, and branded items. You buy products, ship them to Sendoso, store them there, then pay to ship them out as needed.
Merchloop takes a completely different approach. It is vertically integrated, meaning it designs, decorates, stores, and fulfills everything in its own facilities. There are no outside decorators, no warehouses full of pre-purchased inventory, and no long chains of vendors.
That one distinction impacts everything that matters.
Cost
Speed
Quality
Convenience
Scalability
Merchloop owns the full process, and because of that, the customer experience is smoother, faster, and often far more affordable.
On-Demand Swag vs. Inventory: The Deciding Factor
Anyone who has ordered swag before knows the old drill all too well:
Guess sizes.
Hope the logo change doesn’t come mid-year.
Order extra just in case.
Store everything in a dusty corner.
Throw away leftovers.
Sendoso’s model requires customers to pre-purchase and store items. That means you take on the inventory risk.
Merchloop does something the industry has struggled to pull off until now: it produces everything on demand with no minimums. If an employee needs one hoodie, one jacket, or one backpack, Merchloop produces it, decorates it, and ships it out immediately. No inventory. No bulk orders. No guessing.
This is one of the biggest advantages Merchloop brings to the Merchloop vs. Sendoso comparison. It eliminates commitments, waste, and logistical headaches while giving employees and clients the freedom to choose exactly what they want.
Pricing: Merchloop’s Transparency vs. Sendoso’s Layered Fees
Money matters, and the difference in pricing structure between the two platforms is huge.
Sendoso’s pricing often includes a long list of costs:
Platform fees
Storage fees
Pick-and-pack fees
Decoration fees
Shipping fees
Marketplace markups
Because Sendoso uses third-party suppliers and decorators, their product pricing is often higher than retail, and fees stack up quickly.
Merchloop keeps things refreshingly straightforward. Since everything is handled in-house, there are no added layers of markups or mystery fees. Pricing is often at or below MSRP, and customers pay only for what ships out. No setup fees, no warehouse fees, no minimum order requirements.
This leaner model is one of the reasons companies switching from Sendoso often say they immediately notice the cost savings.
Product Options: Premium Brands Make the Difference
Sendoso offers a marketplace with snacks, gift baskets, flowers, wine, and some branded merchandise. It works well for companies looking for general gifting options or consumables but is less tailored toward premium swag.
Merchloop focuses on high-quality branded merchandise, including top-tier apparel and accessories. Customers can order on-demand from brands such as Nike, The North Face, TravisMathew, Marine Layer, Carhartt, and other team favorites. Every product is fresh, modern, and easy to personalize.
If the goal is to impress new hires, reward employees, or send clients something they’ll actually use, Merchloop’s selection stands out.
Custom Swag Stores: Merchloop’s Secret Weapon
Sendoso offers gifting campaigns, but Merchloop builds full online swag stores tailored to each company.
Imagine having your own branded shop where:
Employees select their own sizes and styles
New hires receive store credit on day one
Clients get custom-curated stores with high-end options
Events and teams have their own storefronts
Orders are produced and fulfilled on demand
And the best part: Merchloop builds these stores at no cost.
This is one of the most powerful differences in the Merchloop vs. Sendoso comparison. Sendoso simply isn’t designed to support ongoing swag ecosystems or flexible, modern store experiences.
Ease of Use: Simplicity Wins
Working through multiple vendors, warehouses, and pricing layers can make onboarding and gifting campaigns feel like a juggling act. Many customers report that Sendoso’s workflow can become complicated because of the coordination required behind the scenes.
Merchloop removes every unnecessary step. Since everything is created and fulfilled in-house, the workflow becomes as simple as:
Choose your products
Upload your logo
Launch your store
Send items as needed
No warehousing. No separate decoration vendors. No guessing. No complications.
The simplicity alone is a major advantage, especially for HR teams managing onboarding, marketing teams running campaigns, and revenue teams rewarding clients.
Quality Control and Speed: Merchloop’s In-House Model Shines
When multiple vendors handle decoration and fulfillment, inconsistencies tend to creep in. Delays, mismatched colors, printing errors, or incorrect sizes can derail entire campaigns. This is a common complaint among companies using multi-vendor gifting systems.
Merchloop’s vertically integrated model ensures that everything happens under one roof. The same team that decorates your items ships your items. The result is faster turnaround times, reliable quality control, and consistent branding across every item.
For companies scaling quickly or managing nationwide teams, this level of reliability is crucial.
Customer Experience: Merchloop Stands Out
Sendoso is a large enterprise platform, and while it offers support, the experience can sometimes feel distant or procedural.
Merchloop is known for being fast, responsive, and genuinely invested in customer success. Customers frequently highlight how smooth the setup process is, how quickly questions get answered, and how personal the support feels.
When you’re managing new hire kits, client gifts, or high-volume swag programs, working with a team that knows your account and understands your needs makes everything easier.
Which Use Cases Favor Merchloop?
If your company focuses on:
New hire swag
Employee recognition
Client gifting
Branded apparel
Company culture programs
Event and conference swag
Sales incentives
Custom online stores
Then Merchloop is built for you.
Its technology, fulfillment model, and on-demand production make it ideal for organizations that care about brand consistency, affordability, and flexibility.
Sendoso still has strengths in:
Snack boxes
Flowers
Wine
Gift cards
One-off general gifts
But for long-term swag programs, Merchloop offers a level of quality and convenience that is hard to beat.
Final Verdict: Merchloop vs. Sendoso
If you're looking for a gifting marketplace for one-off snacks or consumables, Sendoso fits that mold well.
But if you're ready for a modern, streamlined, cost-efficient swag and gifting experience, Merchloop leads in almost every category:
On-demand production
No inventory
Premium brands
Lower pricing
Faster fulfillment
Custom swag stores
Consistent quality
A much simpler workflow
Sendoso helped shape the gifting landscape. Merchloop is redefining how companies deliver swag, appreciation, and branded experiences in a more modern, flexible, and cost-effective way.
Ready to Upgrade Your Swag and Gifting Experience?
If you're tired of warehouse fees, inventory commitments, or swag no one actually wants, Merchloop is designed to make your life easier. Companies switching from Sendoso often realize just how refreshing it feels to eliminate outdated processes and move into a faster, smarter, more flexible model.
