Essential Stores FAQs

Merchloop storefronts are typically ready within 2–3 weeks after we receive your submission.

You’ll be introduced to your dedicated Account Manager when your Merchloop storefront goes live. They’ll be your point of contact for storefront updates, gifting programs, bulk orders, and questions.

Yes! You can request changes to make sure your storefront fits your team’s needs. We also encourage seasonal product swaps to keep your selection fresh throughout the year. Please email your edit requests to storesuccess@merchloop.com.

Our Merchloop Essential tier is free to use, with no setup fees, monthly fees, or upfront inventory costs.

We also offer paid tiers with additional features. View our storefront tiers to compare options. If you’re considering a paid tier, we recommend booking a demo with an Account Executive to find the best fit.

Catalog pricing includes the item and one decoration in one location. Additional charges may apply based on your final logo, decoration requirements, or additional design placements.

The first design is included in the catalog price. Additional designs typically add $12 per item, depending on the decoration type and size.

We do not charge by the number of colors in your logo, so a multicolor logo alone will not increase the decoration price.

We decorate products in our own facilities in Henderson, Nevada. Depending on the product, decoration methods include:

●    Embroidery

●    Direct-to-film printing

●    Laser engraving

●    UV Printing

For more information, please review our Art and Decoration Outline.

We match your brand colors to the best of our ability. If you have specific Pantone or HEX codes, please include them with your storefront submission so our team can use them as a reference.

Merchloop is a print-on-demand platform, allowing you to order as little as one item at a time. Each item is made to order, so orders typically ship within 10–15 business days.

All orders ship from our facilities in the Las Vegas, Nevada, area. Shipping transit time is additional and varies by destination.

Shipping is calculated separately at
checkout using the following flat rates:

Shipping Rates:

• Contiguous United States - $5.95
• Alaska, Hawaii, Canada, and Mexico - $14.95
• Other supported international destinations - $60.00

Customs, duties or import fees may apply to international shipments and are the recipient’s responsibility.

We do not ship to PO boxes.

Yes! Each shopper can enter their preferred shipping address at checkout, and we’ll ship their order directly to that location.

If you need to coordinate one large order going to multiple addresses, please contact your Account Manager for assistance.

Yes! A bulk discount automatically applies at checkout when you order 12 or more pieces. Discounts increase as you reach higher quantity breaks, and your storefront will show how many more pieces you need to add to reach the next discount.

You can also contact your Account Manager directly for bulk pricing.

Stoked on Printing is best for bulk orders, events, and custom projects. You work directly with your Account Manager to select products, receive a quote, and coordinate production and shipping. Minimum order quantities vary by item.

Merchloop is our print-on-demand platform, where employees or customers can shop through your dedicated branded storefront and order as little as one piece at a time. It’s a convenient option for ongoing merchandise needs, employee recognition, and gifting, with orders shipped directly to each shopper.

Your storefront comes with an e-gift card built onto it for easier purchasing of e-gift cards you can send directly to your team members inbox. This is great for purchases of smaller gift card quantities.

For larger e-gift card purchases, contact your Account Manager with the number of e-gift cards you’d like to purchase and the dollar amount for each—for example, 100 e-gift cards at $100 each.

Your Account Manager will create an invoice for the total. Once payment is received, your e-gift cards can be prepared for distribution.

You have two options:

●    Distribute them yourself: Your Account Manager will provide a spreadsheet of e-gift card codes for you to share with your team.

●    Have us distribute them: If you purchase 50 or more e-gift cards, your Account Manager can email them directly to your recipients on your behalf. Simply provide a list of their email addresses.

E-gift cards can cover items, tax, and shipping, when applicable. If an order total exceeds the available balance, the recipient pays the difference at checkout.

E-gift cards are non-refundable. However, unused funds can be applied toward future purchases. Contact your Account Manager for assistance with applying unused funds as an account credit toward future e-gift card purchases or bulk orders through your Account Manager.